Who do I call if my trash or recycling is missed?

Call the EL Harvey Call Center at (800) 321-3002 by the next morning to report a missed pickup.  

Please remember that trash toters, recycle toters and yard waste containers must be placed at the curb for collection no later than 7am on your collection day.  If your toter is reported as "not out" by waste hauler, they will not be able to return to collect it until your next scheduled service day.  Trash or recycle toters that are overstuffed in any manner will not be emptied. Lids must be completely closed.  If your toter has been reported as overstuffed or open by Waste Management, they are unable to retrieve your toter until your next regular trash day.   

Show All Answers

1. Who do I call if my trash or recycling is missed?
2. When should I put out my trash and recycling?
3. What is the Holiday Schedule?
4. Do I have to sort all of my bottles and cans separate from paper and cardboard when I put it out at curbside?
5. What can be recycled at the curbside?
6. What is my curbside Recycling limit?
7. Where do I get a Recycle Toter from the City?
8. Can Pizza Boxes and other greasy or food contaminated items (including egg cartons) be put in the Recycle bin?
9. Can Styrofoam go in the Recycle toter? Can plastic bags go in the Recycle toter?