Utility Bills can be appealed to the Director of Public Works. Please provide written appeal and facts as to what may have caused high water usage and enclose any pictures or invoices you may have. The Directors decision can be appealed to the Public Service Committee. If you choose to appeal Directors decision, please call 978-630-8195for an appointment.
Check your sinks and pipes, basement, water heater, etc. for leaks
Check your outside spigots
Add a few drops of food coloring into the back holding tank of your toilet. Do not flush. check every 15 minutes for an hour. If you find the food coloring is in the bowl, your toilet is leaking.