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Welcome to the official site for the City of Gardner, Massachusetts
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Water / Sewer Department
Contact TypeContact Information
Contact:
Director
Address:
City of Gardner
95 Pleasant St - Room 114
Gardner, MA 01440
Phone:
978-630-4015
Fax:
978-630-4054
United Water Phone:
978-630-8791
United Water Fax:
978-630-8792
Hours:
8:00 AM - 4:30 PM Monday - Thursday
8:00 AM - 1:00 PM Friday
Photo
 
Additional Links:
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Billing Office Staff
Name
Title
Phone
Senior Account Clerk
978-630-4015
Account Clerk
978-630-4015
United Water Staff
Name
Title
Phone
Matt LaPointe
Project Manager
978-630-8791
Crystal Lake Water Treatment Facility
 
978-630-8791
Wastewater Treatment Facility
 
978-632-4137
The City of Gardner owns the Water Department and Sewer Department, all the associated facilities, but has a subcontractor, Suez (formerly known as United Water), operate and maintain the water distributions system, sewer collection system and all the water and sewer facilities.

SUEZ
Mission Statement: "We provide innovative water and wastewater solutions that improve the quality of life in the communities we serve."

Emergency Numbers: On-call phone
(978) 204-7006
Water Breaks, Sewer Backups, and Dirty Water reporting



Utility Bills can be appealed to the Director of Public Works. Please provide written appeal and facts as to what may have caused high water usage and enclose any pictures or invoices you may have. The Directors decision can be appealed to the Public Service Committee. If you choose to appeal Directors decision, please call 978-632-7661 for appointment.


City of Gardner
95 Pleasant Street, Gardner, MA 01440   (978) 632-1900    Website Disclaimer & Privacy Policy
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