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Public Records Request
Information for requesting public records
Requests for public records should be directed to the Records Custodian for the particular department holding the record. See list below for Records Custodian contact information for each department, board and commission. Additional assistance is available by contacting the Records Access Officers also listed below.
- Although not required, requests for public records should be submitted in writing in order to ensure that the Office accurately and completely responds to your request.
- A request for public records should include a reasonable description of specific records being requested.
- Under some circumstances the Records Custodian may assess a reasonable fee for the production of public records.
- Anyone may request records directly from Records Custodians listed below. The Law does not require any specific format for making a request but the sample below may be helpful. It is recommended that your request contain the following information:
Date request mailed
Records Custodian of Department, Board or Commission from list below
Name of Department, Board or Commission
Address of Department, Board or Commission
Gardner, MA 01440
Re: Massachusetts Public Records Request
Dear __________:
This is a request under the Massachusetts Public Records Law (M.G.L. Chapter 66, Section 10) I am requesting that I be provided a copy of the following records:
[Please include a detailed description of the information you are seeking.]
I recognize that you may charge reasonable costs for copies, as well as for personnel time needed to comply with this request. If you expect costs to exceed $10.00, please provide a detailed fee estimate.
The Public Records Law requires you to provide me with a written response within 10 calendar days. If you cannot comply with my request, you are statutorily required to provide an explanation in writing.
Sincerely,
Your name
Contact information (address, email, telephone)
If you do not receive a satisfactory response, you may appeal to the Supervisor of Records. See Appealing a Denial of Access to Public Records in Massachusetts for more information.
For additional information about making a request or filing an appeal, see 950 CMR 32.08 (2) or refer to our publication, A Guide to the Massachusetts Public Records Law (PDF).
Records Custodians
| Department/Records Category | Records Access Officer | Phone | Address |
|---|---|---|---|
| Airport |
Administrative Coordinator |
978-630-8195 | 50 Manca Drive |
| Animal Control and Animal Shelter | Richard Braks
Chief of Police |
978-630-4950 | 95 Pleasant Street Room 29 |
| Assessing Department (Real Estate Assessments) |
Susan Byrne City Assessor |
978-630-4004 | 95 Pleasant Street Room 226 |
| Auditing Department | John Richard City Auditor |
978-630-4005 | 115 Pleasant Street Room 114 |
| Building & Zoning (Building/Gas/Electrical/Plumbing) |
Roland Jean Building Commissioner |
978-630-4007 | 115 Pleasant Street Room 101 |
| City Clerk & City Council | Alan Agnelli City Clerk |
978-630-4058 | 95 Pleasant Street
Room 121 |
| Community Development & Planning | Trevor Beauregard
Director |
978-630-4011 | 115 Pleasant Street,
Room 201 |
| Council on Aging | Claude Leger Senior Citizens' Director
|
978-630-4067 | 294 Pleasant Street
|
| Disability Commission | Debra Pond Commission Liaison |
978-630-4001 | 95 Pleasant Street Room 14
|
| Elections and Registrations | Alan Agnelli
City Clerk |
978-630-4058 | 95 Pleasant Street Room 121
|
| Engineering/Survey Department | Chris Coughlin City Engineer
|
978-630-4010 | 50 Manca Drive |
| Fire Department | Richard Ares Fire Chief
|
978-630-4051 | 70 City Hall Avenue
|
| Geographic Information Systems (GIS) | Rachael Catlow GIS Coordinator |
978-630-8195 | 50 Manca Drive |
| Golf Course | William Frank Superintendent
|
978-630-4010 | 95 Pleasant Street Room 226 |
| Greenwood Memorial Pool | Debra Pond Department Administrator
|
978-630-4001 | 95 Pleasant Street Room 14
|
| Health Department | Lauren Saunders Assistant Director |
978-630-4013 | 95 Pleasant Street Room 29
|
| Human Resources Department | Debra Pond Director
|
978-630-4001 | 95 Pleasant Street Room 14
|
| Information Technology | Robert O'Keefe Director |
978-630-4019 | 95 Pleasant Street Room 229 |
| Law Department | Atty. John M. Flick City Solicitor
|
978-632-7948 | 144 Central Street Suite 201 |
| Levi Heywood Memorial Library | Kathleen Leslie Director
|
978-632-5298 | 55 West Lynde Street
|
| License Commission | Jennifer Daigle Commission Agent
|
978-630-4013 | 95 Pleasant Street Room 29
|
| Mayor | Rachel Stephano Executive Secretary |
978-630-1490 | 95 Pleasant Street Room 125
|
| Police Department | Richard Braks Chief of Police |
978-632-5600
|
200 Main Street
|
| Public Works Department (Cemetery, Municipal Grounds, Parks, Playgrounds, Sewer & Water) |
Dane Arnold Director |
978-630-8195 |
50 Manca Drive |
| Purchasing Department (Bids & Contracts) | Jennifer Dymek Purchasing Agent |
978-632-0426
|
95 Pleasant Street Room 217
|
| Retirement Board | Cheryl Bosse Administrator |
978-630-4006
|
95 Pleasant Street Room 17
|
| School Department/School Committee | Mark Pellegrino Superintendent of Schools |
978-632-1000 | 70 Waterford Street
|
| Tax Collector & Treasurer | Jennifer Dymek Collector of Taxes
|
978-630-4016 | 95 Pleasant Street Room 118
|
| Veterans' Services | John Richard | 978-630-4017 | 95 Pleasant Street Room 209
|