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Public Records Request
Information for requesting public records
Requests for public records should be directed to the Records Custodian for the particular department holding the record. See list below for Records Custodian contact information for each department, board and commission. Additional assistance is available by contacting the Records Access Officers also listed below.
- Although not required, requests for public records should be submitted in writing in order to ensure that the Office accurately and completely responds to your request.
- A request for public records should include a reasonable description of specific records being requested.
- Under some circumstances the Records Custodian may assess a reasonable fee for the production of public records.
- Anyone may request records directly from Records Custodians listed below. The Law does not require any specific format for making a request but the sample below may be helpful. It is recommended that your request contain the following information:
Date request mailed
Records Custodian of Department, Board or Commission from list below
Name of Department, Board or Commission
Address of Department, Board or Commission
Gardner, MA 01440
Re: Massachusetts Public Records Request
Dear __________:
This is a request under the Massachusetts Public Records Law (M.G.L. Chapter 66, Section 10) I am requesting that I be provided a copy of the following records:
[Please include a detailed description of the information you are seeking.]
I recognize that you may charge reasonable costs for copies, as well as for personnel time needed to comply with this request. If you expect costs to exceed $10.00, please provide a detailed fee estimate.
The Public Records Law requires you to provide me with a written response within 10 calendar days. If you cannot comply with my request, you are statutorily required to provide an explanation in writing.
Sincerely,
Your name
Contact information (address, email, telephone)
If you do not receive a satisfactory response, you may appeal to the Supervisor of Records. See Appealing a Denial of Access to Public Records in Massachusetts for more information.
For additional information about making a request or filing an appeal, see 950 CMR 32.08 (2) or refer to our publication, A Guide to the Massachusetts Public Records Law (PDF).
Records Custodians
| Department/Records Category | Records Access Officer | Phone | Address |
|---|---|---|---|
| Airport |
Christine Kumar Administrative Coordinator |
978-630-4004 | 95 Pleasant Street, Room 226 |
| Animal Control/Dog Officer | Kim Landry Animal Control Officer |
978-630-4950 | 95 Pleasant Street Room 29 |
| Assessing Department (Real Estate Assessments) |
Susan Byrne City Assessor |
978-630-4004 | 95 Pleasant Street Room 226 |
| Building Department (Building/Gas/Electrical/Plumbing) |
Jeffrey Cooke Building Commissioner |
978-630-4007 | 115 Pleasant Street Room 101 |
| City Clerk | Alan Agnelli City Clerk |
978-630-4058 | 95 Pleasant Street
Room 121 |
| City Council | City Clerk |
978-630-4058 | 95 Pleasant Street
Room 121 |
| Jennifer Dymek Civil Enforcement Director |
978-632-3810 | 95 Pleasant Street Room 217 |
|
| Conservation Commission | Trevor Beauregard Director |
978-630-4011 | 115 Pleasant Street, Room 201 |
| Council on Aging | Claude Leger Senior Citizens' Director
|
978-630-4067 | 294 Pleasant Street
|
| Disability Commission | Debra Pond Commission Liaison |
978-630-4001 | 95 Pleasant Street Room 14
|
| Elections and Registrations | Alan Agnelli
City Clerk |
978-630-4058 | 95 Pleasant Street Room 121
|
| Engineering/Survey Department | Chris Coughlin City Engineer
|
978-630-4010 | 95 Pleasant Street
Room 226 |
| Fire Department | Richard Ares Fire Chief
|
978-630-4051 | 70 City Hall Avenue
|
| Golf Course | William Frank Superintendent
|
978-632-4010 | 95 Pleasant Street Room 226 |
| Greenwood Memorial Pool | Debra Pond Department Administrator
|
978-630-4001 | 95 Pleasant Street Room 14
|
| Health Department | Jennifer Susen-Roy Director
|
978-630-4013 | 95 Pleasant Street Room 29
|
| Human Resources Department | Debra Pond Director
|
978-630-4001 | 95 Pleasant Street Room 14
|
| Law Department | Atty. John M. Flick City Solicitor
|
978-632-7948 | 144 Central Street Suite 201 |
| Levi Heywood Memorial Library | Kathleen Leslie Director
|
978-632-5298 | 55 West Lynde Street
|
| License Commission | Jennifer Daigle Commission Agent
|
978-630-4013 | 95 Pleasant Street Room 29
|
| Mayor | Rachel Stephano Executive Secretary |
978-630-1490 | 95 Pleasant Street Room 125
|
| Planning Board | Trevor Beauregard Director |
978-630-4978 | 115 Pleasant Street Room 201 |
| Police Department | Neil Erickson Chief of Police |
978-632-5600
|
200 Main Street
|
| Public Works Department | Dane Arnold Director |
978-632-7661
|
416 West Broadway
|
| Purchasing Department (Bids & Contracts) | Jennifer Dymek Purchasing Agent |
978-632-0426
|
95 Pleasant Street Room 217
|
| Retirement Board | Cheryl Bosse Administrator |
978-630-4006
|
95 Pleasant Street Room 17
|
| School Department/School Committee | Mark Pellegrino Superintendent of Schools |
978-632-1000 | 70 Waterford Street
|
| Tax Collector | Charline Daigle Collector of Taxes
|
978-630-4016 | 95 Pleasant Street Room 118
|
| Treasurer | Charline Daigle City Treasurer
|
978-630-4016 | 95 Pleasant Street Room 116 |
| Veterans' Services | Philip Buso Veterans' Agent
|
978-630-4017 | 95 Pleasant Street Room 209
|
| Zoning | Jeffrey Cooke Building Commissioner
|
978-630-4007 | 115 Pleasant Street Room 101
|